Return and Complaints

Return and Complaints

1. Return Policy

1.1 We understand that sometimes a product may not meet your expectations, and we want to make sure you are completely satisfied with your purchase. Therefore, we offer a hassle-free return policy to ensure your peace of mind.

1.2 You may return any unused and unopened items within 14 days of the purchase date for a full refund. The item must be in its original packaging and in the same condition as received.

1.3 Please note that customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

1.4 To initiate a return, please contact our customer service team at ventura@venturaboats.no We will provide you with further instructions on how to return the item and process your refund promptly upon receipt of the returned product.

2. Complaints

2.1 At PolishProShine, we strive to provide the highest quality products and exceptional customer service. However, if you encounter any issues or concerns with your order, we encourage you to reach out to us as soon as possible.

2.2 Any complaints regarding your order must be submitted within 14 days of receiving the product. We take customer feedback seriously and will make every effort to address and resolve any issues in a timely and satisfactory manner.

2.3 To report a complaint, please contact our customer service team at ventura@venturaboats.no Our dedicated representatives are here to assist you and will work diligently to ensure your complete satisfaction with your shopping experience.

2.4 Your feedback is invaluable to us as we continuously strive to improve our products and services. We appreciate your trust in PolishProShine, and we are committed to providing you with the best possible shopping experience.